Who we are
Dirty Bertie is a sole trader (auto-entrepreneur) business based in Sète, France, operated by Chad Keveny. We sell deckchairs and related products through our website dirtybertie7.com.
For the purposes of the General Data Protection Regulation (GDPR) and French data protection law (Loi Informatique et Libertés), we are the data controller responsible for your personal data.
Contact details:
- Business name: Dirty Bertie
- Website: dirtybertie7.com
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Our website uses cookies — small text files stored on your device — to help the site function and to understand how it is used.
Essential cookies
These are necessary for the website and shop to function (e.g. keeping items in your cart, maintaining your session). You cannot opt out of these.
Analytics cookies
We use analytics tools to understand how visitors use our site. These are only set with your consent.
Managing cookies
You can control and delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. You can also manage your preferences through our cookie banner when you first visit the site.
What Personal Data We Collect
When you place an order
- Full name
- Billing and delivery address
- Email address
- Phone number
- Payment information (processed securely by Revolut — we do not store your card details)
- Order history and transaction details
When you use our contact form
- Name
- Email address
- The content of your message
When you subscribe to our newsletter
- Email address
- Name (if provided)
Automatically collected data
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website
This data is collected via cookies and similar technologies. Please see Section 8 (Cookies) for more information.d text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use your personal data for the following purposes:
To fulfil your order (Legal basis: Contract performance)
- Processing and fulfilling your purchase
- Sending order confirmation and shipping updates
- Handling returns, refunds, and customer service queries
To communicate with you (Legal basis: Legitimate interest / Consent)
- Responding to your contact form enquiries
- Sending our newsletter if you have subscribed (you may unsubscribe at any time)
To comply with legal obligations (Legal basis: Legal obligation)
- Maintaining accounting and tax records as required under French law
- Responding to lawful requests from authorities
To improve our website (Legal basis: Legitimate interest)
- Analysing how visitors use our website to improve the user experience
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell your personal data. We may share your data with the following trusted third parties where necessary:
- Payment processor: Revolut — to process your payment
- Hosting provider: OVH SAS (France) — to host our website and store data securely
- Delivery partners — to fulfil and deliver your order
- Email/newsletter platform — to send newsletters if you have subscribed
All third parties are required to handle your data securely and only for the purposes we specify. Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.
How long we retain your data
Order and transaction data: 10 years (required by French accounting law)
Contact form messages: 3 years from last contact
Newsletter subscription: Until you unsubscribe
Website analytics data: 13 months (CNIL recommendation)
What rights you have over your data
As a resident of the European Union, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure — you can ask us to delete your data in certain circumstances
- Right to restriction — you can ask us to restrict how we process your data
- Right to data portability — you can ask for your data in a machine-readable format
- Right to object — you can object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us via the contact form on dirtybertie7.com. We will respond within 30 days.
You also have the right to lodge a complaint with the French data protection authority, the CNIL (Commission Nationale de l’Informatique et des Libertés):
Address: 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France
Website: www.cnil.fr
Payments Processing
Payments on our website are processed by Revolut Payments UAB, which is authorised and regulated as an Electronic Money Institution. When you make a payment, you are subject to Revolut’s own privacy policy in addition to ours. We do not store your credit or debit card details on our systems.
Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS). However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when it was last updated. We encourage you to review this policy periodically.